Delete Your Account

1. Email info@growthfolks.io from the email address of your account, with the subject "Delete my account". We only accept requests from that address, so we know the request comes from you.
2. We confirm that we received your request.
3. We delete your account within 30 days and email you when it is done.

Deleting your account removes both your client and your agency profile, if you have both. Once it is deleted, you can no longer sign in and the account cannot be restored.

We cannot delete an account while it has:

• an active contract: end it first on the contract page;
• unpaid commission: pay it on the Billing page.

• your name, email address, password, and sign-in sessions;
• your client and agency profiles, logo, images, and portfolio projects;
• the documents you uploaded to verify your agency;
• jobs and proposals that are not part of a contract, with their attachments;
• saved jobs, saved searches, notifications, and notification settings;
• your early access waitlist email, if you left one.

• Contracts, logged hours, payment records, invoices, commission charges, and signed documents are kept for 7 years, to meet accounting obligations and handle legal claims.
• Messages you sent stay visible to the people you chatted with, and reviews you left stay published. Your name is shown as "Deleted user".
• Stripe keeps its own payment records under its legal obligations.
• Backups that still contain your data are overwritten within [backup-retention-period].

You can edit most of your data yourself in your profile and settings. To get a copy of your data, email info@growthfolks.io from the email address of your account; we send it as a JSON or CSV file within 30 days.

Questions about deleting your data: info@growthfolks.io. You can also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or to the data protection authority where you live or work.